1. INFORMATION SONCOSTORE.COM GATHERS AND TRACKS
Soncostore.com gathers two types of information about customers: data that customers provide through optional voluntary registrations on several of our sites and/or pages and in certain contests and sweepstakes; data Soncostore.com gathers through aggregating tracking information derived mainly by tallying page views throughout our sites and/or pages and click through on our advertising. This data includes email correspondence, customer names, billing information, and contact information.
Email correspondence consists of any email sent to firstname.lastname@example.org with any questions or comments. Any email received is retained and the email address is stored for use by Soncostore.com staff. Email addresses are not released to any outside party unless specifically requested by customer sending email.
Customer names consist of the first and last name of customers who inquire or place an order for a product from our website. This information is retained for use by Soncostore.com staff. Customer names are not released to any outside party unless required for purpose of ordering and/or delivery of order.
Billing information consists of information required to bill an order the customer has placed. The billing information is retained as required by law for accounting reasons. This information is not released to any outside party.
Contact Information consists of information the customer has provided Soncostore.com for staff to contact them regarding a question or an order. This information is retained for use by Soncostore.com staff. Contact information is not released to any outside party unless specifically requested by the customer.
This information enables us to better tailor our content to customers’ needs and to help our advertisers better understand the demographics of our audience. The only situation in which Soncostore.com divulges information about an individual customer to a third party is with; orders, and then only for shipping concerns; contest or sweepstakes winners, and then only for shipping concerns; or with customer's request for direct contact with a contractor from the listing service provided by Soncostore.com, and then only with the user's express consent.
Soncostore.com gathers user information in the following processes:
Contest and sweepstakes
Soncostore.com offers contests and sweepstakes in which we request certain personal information. At a minimum, the required information includes name and email address; in some cases, the user must provide a shipping address for the winning prize to be sent to.
Soncostore.com tracks user traffic patterns throughout all of our sites.
Soncostore.com sometimes tracks and catalogs the search terms that customers enter in our Search function, but this tracking is never associated with individual customers.
Ads: Soncostore.com's advertising system delivers a one-time cookie to better track ad impressions and click rates.
If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie.
Soncostore.com offers newsletters to customers who choose to sign up for this service. Soncostore.com gathers the email addresses of customers who voluntarily subscribe.
Soncostore.com delivers newsletters via email to only registered recipients from our newsletter sign up page. The email tracking system recognizes the URL that was clicked and records some information about you and your computers, such as the email address that you provided to us, the browser, operating system, and IP address.
Soncostore.com also uses the feature of your browser to set a "cookie" on your system. This allows us to measure and report the click through rate on emails delivered and then better determine future content.
2. USE OF INFORMATION
Soncostore.com uses any information voluntarily given by our customers to enhance their experience in our network of sites and/or pages, whether to provide interactive or personalized elements on the sites and/or pages to better prepare future content based on the interests of our customers.
As stated above, Soncostore.com uses information that customers voluntarily provide in order to send out electronic newsletters and to enable customers to participate in contests, and contractor listing services. We send out newsletters to subscribers on a regular schedule, and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Soncostore.com never shares newsletter mailing lists with any third parties, including advertisers or partners.
When we use tracking information to determine which areas of our sites and/or pages customers like and don't like based on traffic to those areas. Soncostore.com does not track what individual customers read, but rather how well each page performs overall. This helps us continue to build a better service and site for you.
We track search terms entered in our Search function, as one of many measures of what interests our customers. But we don't track which term a particular customer uses.
Soncostore.com creates aggregate reports on user demographics and traffic patterns for advertisers and partners. This allows our advertisers to advertise more effectively and allows our customers to receive advertisements that are pertinent to their needs.
Soncostore.com uses the above-mentioned information to tailor our content to suit your needs and help our advertisers better understand our audience's demographics. This is essential to keeping some of our services free. We do not share information about individual customers with any third party, except in the case of; contractor direct contact requests and then only with a customer's express consent; and with customer's orders, only for the purpose of shipping.
Soncostore.com gives customers options wherever necessary and practical. Such choices include:
- Opting not to receive newsletters previously signed up for
5. CORRECT/UPDATE POLICY
Soncostore.com offers customers the ability to review their information and/or correct or change the information collected during registration for newsletters, contests, or order information. Customers may do this at any time using customer restricted area when log in, or via email at email@example.com, or via telephone, Monday thru Friday, 8am to 5pm EST, excluding major holidays at 888-776-2615.
6. DELETE/DEACTIVATE POLICY
Soncostore.com customers may unsubscribe to any of our electronic newsletters at any time by emailing Subscription List Form. Currently, Soncostore.com is required to keep order information for 7 years as required by state and federal law, and this information is not shared with anyone except for shipping reasons at the time of shipping order.
7. RELATED WEBSITES
This privacy notice covers all the online information and security practices of www.soncocrowdcontrol.com. Other websites maintained by Sonco Worldwide, Inc., including www.sonco.com, www.rentaguard.com, and www.soncotube.com operate under their own strict privacy and security policies.
Mail: 6500 Ammendale Road.
Beltsville, MD 20705
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.